Are you a Marketing Manager with a love for building communities and engagement?

Looking to work in an excellent Surry Hills location?

Our client is a digital healthcare platform dedicated to providing accessible and personalised treatments for men’s health. Based in Surry Hills, Sydney they connect users with qualified doctors online, offering customised treatment plans tailored to individual needs.

In this role, you will utilise your experience in community management on social media platforms to develop and execute strategies that grow the company’s community across traditional networking platforms, and create, grow, and scale new micro communities.

Key responsibilities include:

• Develop and execute strategies that grow and nurture the company’s online community.
• Continuously lookout for opportunities to grow the current patient community across. traditional networking platforms and to create, grow and scale new micro communities across platforms like Whatsapp, Reddit, Pinterest, Gaming, etc.
• Be the subject matter expert for your communities and work with cross functional marketing team members to support opportunities for cross-sell community members within the company’s ecosystem.
• Work alongside the Creative Studio and Marketing Manager - Campaigns to commission and curate compelling content that adds value to the community, encouraging participation and discussion, such as live events, webinars, blog posts and user focused initiatives.
• Collaborate with cross-functional teams to gather user feedback, identify pain points, and advocate for patient needs and preferences.
• Design and own the metrics to measure community value and performance, report on acquisition and engagement metrics.
• Stay up to date with industry trends and best practices in community marketing and use this knowledge to provide recommendations for improvement and growth.
• Work with the Customer Support team to facilitate requests that come via the community page, until a positive outcome is achieved.

As the perfect fit you will bring at least 3 years of experience in a Marketing Manager role and have a track record of driving community engagement plans in a multi-channel organisation.

If you are an experienced marketer, looking for a Surry Hills based role where you can have a big impact – this role offers an exciting opportunity for you to be part of their business as they scale up.

Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.

Send your CV to Deeshan Anthony at The Creative Store, email deeshan@thecreativestore.com.au or for further information call The Creative Store on (02) 8278 7514.

Visit The Creative Store website www.thecreativestore.com.au to view all our jobs online.