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CRM Strategist

at The Creative Store (view profile)
Location Sydney, Australia
Date Posted July 28, 2022
Category Communications
Job Type Full-time

Description

Do you have 5-7 years of experience within planning and a passion for CRM?

Would you love to take your next career step in one of the world’s most respected creative networks?

Are you looking to work with a team of inspired strategists?

We are proud to present this exciting new role as CRM Strategist for the creative communications hub, as part of a global agency network located in Melbourne.

As the CRM Strategist you will be a crucial member of the strategy team, working directly with the Strategy Director across various agency partners and an enviable client list.

The roles and responsibilities of this role include:

  • Developing Digital and CRM Strategies alongside client services and strategy teams
  • Develop user journey and communication planning – including journey flows, campaign briefs, strategy presentations and more
  • Work alongside the data science team to brief and interpret data to inform strategic decisions
  • Actively distill complex information into simple and succinct strategic outputs and be hands on with clients and presentations as needed
  • Develop and utilise research, and convert data to inform and craft strategic documents and tactics

 

This role is suited to someone with 5-7 years of experience in a strategic or planning role – ideally with some exposure to and a strong passion for CX and CRM. You will have demonstrable experience developing clear campaign plans in the form of journey/touchpoint flows, strategy presentations or creative briefs – as well as the ability to turn these into actionable plans and to present directly to clients. You will be a whiz with Powerpoint / Keynote and /or Google Slides with excellent communication skills and a knack for distilling the complex into convincing and digestible strategy.

This is a huge opportunity to take your CRM/ CX expertise to the next level with ‘crème-de-la-crème’ of agencies and clients – one not to be missed!

Send your CV Lauren Juska at The Creative Store, email Lauren@thecreativestore.com.au or for further information call The Creative Store on (02) 8278 7514.

Visit The Creative Store website www.thecreativestore.com.au to view all our jobs online.

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