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Account Director

at The Creative Store (view profile)
Location Sydney, Australia
Date Posted January 16, 2024
Category Account Management
Job Type Full-time


Do you have 5 + years of experience in Client & Account Management?

Do you appreciate outstanding design and pushing creative boundaries?

Would you love to work on a Global brand with creative industry recognition?

Our client is a Sydney-based experience design studio and creativity festival.  They are looking for an experienced Account Director to join their team in a full-time permanent role in their Surry Hills studio..

This role is instrumental in driving the success of both the creative brand agency studio and their events and festival arm.

You are a proactive and dynamic Account Director with a solid background in client relationships, project management, and extensive experience in leading creative design initiatives. As the ideal candidate you will possess a wealth of expertise in creative thinking, design project execution, and client satisfaction, coupled with exceptional organizational skills and adaptability.

Key Responsibilities:

  • Effectively manage client relationships for owned properties and client projects
  • Comprehend client needs and proficiently communicate project requirements
  • Ensure exceptional client satisfaction through the delivery of high-quality services
  • Contribute to the ideation and development of creative concepts for design projects
  • Oversee the execution of brand campaigns and content across diverse channels
  • Coordinate event collateral, social media assets, video production, and brand identities
  • Demonstrate flexibility in adapting to evolving project needs
  • Maintain a high level of organization to meet project briefs, budgets, and schedules
  • Collaborate with the Brand Director, Global Creative Director, Design Director, and Creative Strategist in ideating and developing experience design
  • Proactively generate and cultivate new business opportunities with existing clients


Essential Skills & Experience:

  • Minimum of 5 years of experience, with a primary focus on client relations, client development, and project management and project leadership
  • Strong understanding of creative and design processes
  • Proven expertise in event production, design strategy, branding, and leading creative projects
  • Proficiency in design software including Photoshop, InDesign, After Effects, Illustrator, Keynote, and CMS interfaces
  • Demonstrated creative thinking, flexibility, and ability to thrive under pressure


Work Culture:

  • Excellent work/life balance with a hybrid model of working: flexible days at their Surry Hills, Sydney  studio and the chance to work abroad if needed to capitalise on international travel
  • Flexible working balance for applicants with young families
  • Dog friendly studio environment
  • Egoless work environment that champions empowering each other by working transparently and independently from draconian hierarchical structures


If you are looking to work with a globally recognized platform for business and creativity, that hosts one of the largest creativity and design festivals in the southern hemisphere, this really is the perfect opportunity to join and show-off your exceptional skills across experience design, brand identity, brand and content strategy, event production, talent curation, and product design.


Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.


Send your CV to Louise Lawton at The Creative Store, email or for further information call The Creative Store on (02) 8278 7514.


 Visit The Creative Store website to view all our jobs online.

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