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Account Director

at M&C Saatchi (view profile)
Location Sydney, Australia
Date Posted April 13, 2018
Category Account Management
Job Type Full-time


Account Director 

M&C Saatchi Group have a new opportunity for a Group Head to lead a key client portfolio, inspire a brilliant team and drive the group to produce brilliant and contagious work.


You will be responsible for:


  • Build and maintain relationships with all clients
  • Create strategic frameworks for clients
  • Develop, monthly, quarterly and yearly client plans
  • Demonstrate a detailed understanding of client industry, issues and opportunities
  • Ensure global and local insights are delivered to client regularly
  • Manage and respond to client expectations and business requirements
  • Identify and communicate to GM any risk management issues
  • Grow client revenue and convert client budgets to profitable opportunities KPIs
  • 100% client retention
  • 90% positive client & internal appraisals
  • Evidence of thought-leadership and internal trainingCULTURE
  • An inspiring person to have around the office
  • A focus on the importance of a strong internal culture
  • Possessing good judgment, integrity, empathy with people, drive and enthusiasm


  • Produce accurate revenue forecasts and lead project profitability, identifying opportunities to improve
  • Maintain margin through excellence in account management
  • In partnership with the MD, forecast and maintain accurate monthly revenue figuresacross your client portfolio


  • Hands-on, performance-oriented deliverer. Someone who ‘gets things done’
  • Strong and persuasive verbal, written and presentation skills
  • Strong sense of pride in own work product, as well as that of others
  • Ability to delegate where appropriate, and take responsibility and accountabilitywhen appropriate
  • Self-starter with proven ability to lead cross-disciplinary teams
  • Able to thrive in a fast-paced and demanding environment
  • A problem-solver who takes ownership of goals, objectives and difficult situations
  • Proficiency in Microsoft Office (Word, Excel) , Keynote, project planning, scheduling software and financial software
  • Strong communication, negotiation and organizational skills KPIsPERSONAL ATTRIBUTES
  • Passionate about all things brand and great ideas
  • Excellent written and verbal communication skills — a confident, credible presenter
  • A just do it mentality to breaking down barriers or solving problems
  • Infectious passion underpinned by commitment to delivery
  • Ability to communicate with all levels of clients, management and staff
  • Ability to work as a team and for the benefit of the team
  • Natural ability to identify and nurture ideas & talent
  • Detail-oriented, well-organized, smart and resourceful
  • Strong presentation skills
  • Can operate with systems and people to get things done
  • Proactive and anticipates issues in process
  • Willingness to learn
  • Strong business acumen
  • Integrity and trust
  • Intellectual horsepower
  • Composure
  • Listening skills
  • Customer focus
  • Dealing with ambiguity
  • Ethics and values 


    • Marketing degree, diploma or equivalent
    • Experience in a brand or design agency
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